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Help

Need immediate help?

Call the University IT (UIT) Service Desk at 650.725.4357 (option 5). 

Pedagogical questions

The Center for Teaching and Learning (CTL) can help you design your course of online delivery.

Using Canvas & online learning tools

The Office of the Vice Provost for Technology and Learning (VPTL) provides support for using Canvas and its integrated tools, including Panopto (to record your class),  Zoom (to hold live video conferencing sessions), and Gradescope (to simplify your grading if you have paper-based exams). Note: Before you can use Zoom, you must install the Zoom software for your device and log in for the first time. For assistance, email VPTL at canvashelp@stanford.edu.

Training and Workshops

Other Stanford technologies

University IT (UIT) provides a variety of collaboration tools that can help support online learning. For assistance using these tools, contact UIT by submitting a Help request at stanford.service-now.com/services?id=get_help

Need something else?

UIT may be able to help or direct you to the right support.  You can call the UIT Service Desk at 650.725.4357 (option 5) or submit a Help request at stanford.service-now.com/services?id=get_help

School / program specific assistance

Use these contacts if you need additional school or departmental guidance: